WHAT IS COVERED?
Offroad Camp, warrants to the original purchaser that its products are free from defects in material and workmanship, for the term described, except as qualified below. The life of the product is determined from the date of purchase until such time as the product is no longer serviceable due to normal wear and tear.
WHAT IS NOT COVERED?
Offroad Camp shall not be responsible for the natural breakdown of materials that occurs inevitably with extended use (e.g., Ultra Violet (UV) light damage on tents, exhausted or damaged zippers), or defects caused by accident, abuse, alteration, animal attack, storm damage, misuse or improper care ( such as mold, mustiness, firedamage, waterdamage)
THERE ARE NO OTHER EXPRESS WARRANTIES BEYOND THE TERMS OF THIS LIMITED WARRANTY. IN NO EVENT SHALL OFFROAD CAMP BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
WHAT OFFROAD CAMPWILL DO
If after inspection we find that a product failed due to a manufacturing or material defect, we will repair or replace the product, at our option, without charge.
HOW TO OBTAIN WARRANTY SERVICE
Return the product, freight prepaid, to Offroad Camp Dealer from whom it was purchased; or, contact Offroad Camp Sales and Service Department for return authorization. Collect shipments or shipments without return authorization cannot be accepted. The product invoice / registration card packaged with our product need not be returned for the warranty to be effective and for you to receive warranty service.
REPAIRS
If your Offroad Camp product needs service or repair due to normal wear and tear, animal attack, accident or some other reason that is not covered under the warranty we will provide the necessary service for a reasonable charge, plus shipping and handling. We require that products accepted for any repair be properly cleaned according to our recommended care instructions. Please send your product or component that requires repair, postage prepaid, along with a description of what needs attention. For service and repairs, please contact our Adventure Trailer Europe Sales and Service Department
THIRD PARTY REPAIRS
Offroad Camp is not liable or will not cover service and or repairs made by third parties even if it considers warranty issues.
MODIFICATIONS
Modifications to the trailer, tent or parts of these that effect the quality, structure or strenght (welding, sewing, cutting etc) will void the warranty on the completed unit.
WARRANTY TERM
LIMITED LIFE OF PRODUCT WARRANTY:
Tents
Batteries
Solarpanels
Electric components
LIMITED ONE YEAR WARRANTY:
Trailer, trailerparts
LIMITED TWO YEAR WARRANTY:
Parts from suppliers
LIMITED ONE YEAR WARRANTY